Neuwborne The Label Shipping Policy
At Neuwborne The Label, we ship worldwide and are dedicated to ensuring your shopping experience is seamless and enjoyable. Please review our shipping policy below for smooth and efficient delivery.
Australia
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard | 2–5 business days | $9.95 AUD or FREE over $150 |
| Express | 1–3 business days | $14.95 AUD |
New Zealand
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard | 5–10 business days | $15 AUD |
| Express | 2–5 business days | $25 AUD |
United States
| Shipping Method | Estimated Delivery | Orders < $300 | Orders ≥ $300 |
|---|---|---|---|
| Standard | 7–15 business days | $35 AUD | $65 AUD |
| Express | 5–10 business days | $45 AUD | $75 AUD |
Rest of the World
| Shipping Method | Estimated Delivery | Orders < $250 | Orders ≥ $250 |
|---|---|---|---|
| Standard | 7–15 business days | $35 AUD | $65 AUD |
| Express | 5–10 business days | $50 AUD | $80 AUD |
Note: Larger orders often include items like our Milana Carryall, which require bigger parcels and incur higher international shipping costs due to size and weight.
International Taxes & Duties
Individual taxes and duties may apply based on your country’s import regulations. These charges are the customer’s responsibility and are not included in the product price or shipping fees.
Important Information
- Customers are responsible for ensuring delivery address and contact details are accurate and current.
- Once an order is dispatched, address details cannot be altered. If an order is returned due to incorrect or incomplete information, the customer will incur the standard postage rate for reshipment.
- If you notice an error after placing your order, please contact us promptly at hello@neuwbornethelabel.com.au — we’ll do our best to correct it before dispatch.
- Neuwborne The Label is not liable for items once they have left our premises. We recommend choosing a delivery address where someone can sign for and receive the parcel.
If you have any questions or need assistance regarding shipping, please reach out, we’re always here to help.